Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I ran this command:
certbot
It produced this output:
Select the appropriate number [1-2] then [enter] (press ‘c’ to cancel): 1
Keeping the existing certificate
An unexpected error occurred:
Traceback (most recent call last):
File “/usr/bin/certbot”, line 11, in
load_entry_point(‘certbot==0.28.0’, ‘console_scripts’, ‘certbot’)()
File “/usr/lib/python3/dist-packages/certbot/main.py”, line 1340, in main
return config.func(config, plugins)
File “/usr/lib/python3/dist-packages/certbot/main.py”, line 1101, in run
_install_cert(config, le_client, domains, new_lineage)
File “/usr/lib/python3/dist-packages/certbot/main.py”, line 735, in _install_cert
path_provider.cert_path, path_provider.chain_path, path_provider.fullchain_path)
File “/usr/lib/python3/dist-packages/certbot/client.py”, line 498, in deploy_certificate
fullchain_path=fullchain_path)
File “/usr/lib/python3/dist-packages/certbot_apache/configurator.py”, line 334, in deploy_cert
vhosts = self.choose_vhosts(domain)
File “/usr/lib/python3/dist-packages/certbot_apache/configurator.py”, line 358, in choose_vhosts
return [self.choose_vhost(domain, create_if_no_ssl)]
File “/usr/lib/python3/dist-packages/certbot_apache/configurator.py”, line 540, in choose_vhost
vhost = self.make_vhost_ssl(vhost)
File “/usr/lib/python3/dist-packages/certbot_apache/configurator.py”, line 1115, in make_vhost_ssl
self._copy_create_ssl_vhost_skeleton(nonssl_vhost, ssl_fp)
File “/usr/lib/python3/dist-packages/certbot_apache/configurator.py”, line 1259, in _copy_create_ssl_vhost_skeleton
ssl_vh_contents, sift = self._sift_rewrite_rules(orig_contents)
File “/usr/lib/python3/dist-packages/certbot_apache/configurator.py”, line 1331, in _sift_rewrite_rules
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know):
yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
no
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):
0.28