Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I ran this command:
updated following instructions:
https://community.letsencrypt.org/t/how-to-stop-using-tls-sni-01-with-certbot/83210/4
then ran certbot --version
It produced this output:
Traceback (most recent call last):
File "/usr/bin/certbot", line 11, in <module>
load_entry_point('certbot==0.28.0', 'console_scripts', 'certbot')()
File "/usr/lib/python3/dist-packages/pkg_resources/__init__.py", line 561, in load_entry_point
return get_distribution(dist).load_entry_point(group, name)
File "/usr/lib/python3/dist-packages/pkg_resources/__init__.py", line 2631, in load_entry_point
return ep.load()
File "/usr/lib/python3/dist-packages/pkg_resources/__init__.py", line 2291, in load
return self.resolve()
File "/usr/lib/python3/dist-packages/pkg_resources/__init__.py", line 2297, in resolve
module = __import__(self.module_name, fromlist=['__name__'], level=0)
File "/usr/lib/python3/dist-packages/certbot/main.py", line 10, in <module>
import josepy as jose
File "/usr/lib/python3/dist-packages/josepy/__init__.py", line 44, in <module>
from josepy.interfaces import JSONDeSerializable
File "/usr/lib/python3/dist-packages/josepy/interfaces.py", line 8, in <module>
from josepy import errors, util
File "/usr/lib/python3/dist-packages/josepy/util.py", line 4, in <module>
import OpenSSL
File "/usr/lib/python3/dist-packages/OpenSSL/__init__.py", line 8, in <module>
from OpenSSL import crypto, SSL
File "/usr/lib/python3/dist-packages/OpenSSL/crypto.py", line 16, in <module>
from OpenSSL._util import (
File "/usr/lib/python3/dist-packages/OpenSSL/_util.py", line 6, in <module>
from cryptography.hazmat.bindings.openssl.binding import Binding
File "/usr/lib/python3/dist-packages/cryptography/hazmat/bindings/openssl/binding.py", line 156, in <module>
Binding.init_static_locks()
File "/usr/lib/python3/dist-packages/cryptography/hazmat/bindings/openssl/binding.py", line 137, in init_static_locks
cls._ensure_ffi_initialized()
File "/usr/lib/python3/dist-packages/cryptography/hazmat/bindings/openssl/binding.py", line 124, in _ensure_ffi_initialized
cls.lib = build_conditional_library(lib, CONDITIONAL_NAMES)
File "/usr/lib/python3/dist-packages/cryptography/hazmat/bindings/openssl/binding.py", line 84, in build_conditional_library
if not getattr(lib, condition):
AttributeError: cffi library '_openssl' has no function, constant or global variable named 'Cryptography_HAS_DTLS'
My web server is (include version):
Apache/2.4.18
The operating system my web server runs on is (include version):
Ubuntu 16.04.5 LTS
My hosting provider, if applicable, is:
Digital Ocean
I can login to a root shell on my machine (yes or no, or I donât know):
yes
Iâm using a control panel to manage my site (no, or provide the name and version of the control panel):
no
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if youâre using Certbot):
certbot==0.28.0
this seems to be the bug here:
Iâm wondering if there is any insight on how I might clean up dependencies to make things work. Iâd rather not resort to a custom install of certbot-auto