Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: countrystoveandfireplace.com
I ran this command: certbot-auto renew
It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Processing /etc/letsencrypt/renewal/countrystoveandfireplace.com.conf
Cert is due for renewal, auto-renewing…
Plugins selected: Authenticator apache, Installer apache
Renewing an existing certificate
Performing the following challenges:
tls-sni-01 challenge for countrystoveandfireplace.com
tls-sni-01 challenge for www.countrystoveandfireplace.com
Waiting for verification…
Cleaning up challenges
Attempting to renew cert (countrystoveandfireplace.com) from /etc/letsencrypt/renewal/countrystoveandfireplace.com.conf produced an unexpected error: Failed authorization procedure. countrystoveandfireplace.com (tls-sni-01): urn:ietf:params:acme:error:unauthorized :: The client lacks sufficient authorization :: Incorrect validation certificate for tls-sni-01 challenge. Requested 556ba35db7385a34b1c2d4265dbda5b9.5053a2ca23bce428a950bb41f85f101e.acme.invalid from 45.63.66.230:443. Received 2 certificate(s), first certificate had names “countrystoveandfireplace.com, www.countrystoveandfireplace.com”, www.countrystoveandfireplace.com (tls-sni-01): urn:ietf:params:acme:error:unauthorized :: The client lacks sufficient authorization :: Incorrect validation certificate for tls-sni-01 challenge. Requested b7fba6db7717599b5cc3ee48b731472e.885cdfd6eada7a0b42ca81a6487f3e6f.acme.invalid from 45.63.66.230:443. Received 2 certificate(s), first certificate had names “countrystoveandfireplace.com, www.countrystoveandfireplace.com”. Skipping.
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/countrystoveandfireplace.com/fullchain.pem (failure)
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/countrystoveandfireplace.com/fullchain.pem (failure)
1 renew failure(s), 0 parse failure(s)
IMPORTANT NOTES:
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The following errors were reported by the server:
Domain: countrystoveandfireplace.com
Type: unauthorized
Detail: Incorrect validation certificate for tls-sni-01 challenge.
Requested
556ba35db7385a34b1c2d4265dbda5b9.5053a2ca23bce428a950bb41f85f101e.acme.invalid
from 45.63.66.230:443. Received 2 certificate(s), first certificate
had names “countrystoveandfireplace.com,
www.countrystoveandfireplace.com”Domain: www.countrystoveandfireplace.com
Type: unauthorized
Detail: Incorrect validation certificate for tls-sni-01 challenge.
Requested
b7fba6db7717599b5cc3ee48b731472e.885cdfd6eada7a0b42ca81a6487f3e6f.acme.invalid
from 45.63.66.230:443. Received 2 certificate(s), first certificate
had names “countrystoveandfireplace.com,
www.countrystoveandfireplace.com”To fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address.
My web server is (include version): Apache 2.2.15
The operating system my web server runs on is (include version): CentOS Linux 6.10
My hosting provider, if applicable, is: vultr
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no
So the first problem is failed renewal, and while trying to troubleshoot this, I’ve know run into the Rate Limit. I’ve had to disable SSL on the site.
Please advise