Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: mail.cyberexcel.com.hk
I ran this command: certbot renew
It produced this output:
Attempting to renew cert (mail.cyberexcel.com.hk) from /etc/letsencrypt/renewal/mail.cyberexcel.com.hk.conf produced an unexpected error: urn:ietf:params:acme:error:rateLimited :: There were too many requests of a given type :: Error creating new order :: too many failed authorizations recently: see Rate Limits - Let's Encrypt. Skipping.
My web server is (include version): Apache/2.4.29 (Ubuntu)
The operating system my web server runs on is (include version): Ubuntu 18.04.6 LTS
My hosting provider, if applicable, is: self hosted
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): no. I use ssh
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot): certbot 0.27.0
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It used certbot renew --dry-run , and it shows me renew success. But when I do certbot renew, it failed with about message.
The certificate is going to expiry on 9-March. And I have no clue what do to.
Thanks you very much for the help!
Wish you all great day everyday!