Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: sso.aca.k12.or.us
I ran this command:
sudo certbot renew -v
It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Processing /etc/letsencrypt/renewal/sso.aca.k12.or.us.conf
Certificate is due for renewal, auto-renewing...
Plugins selected: Authenticator apache, Installer apache
Renewing an existing certificate for sso.aca.k12.or.us
Failed to renew certificate sso.aca.k12.or.us with error: urn:ietf:params:acme:error:rateLimited :: There were too many requests of a given type :: Error creating new order :: too many failed authorizations recently: see Rate Limits - Let's Encrypt
All renewals failed. The following certificates could not be renewed:
/etc/letsencrypt/live/sso.aca.k12.or.us/fullchain.pem (failure)
1 renew failure(s), 0 parse failure(s)
Ask for help or search for solutions at https://community.letsencrypt.org. See the logfile /var/log/letsencrypt/letsencrypt.log or re-run Certbot with -v for more details.
My web server is (include version):
Apache/2.4.52 (Ubuntu)
The operating system my web server runs on is (include version):
Ubuntu 21.04 (GNU/Linux 5.11.0-49-generic x86_64)
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know):
Yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
no
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot):
certbot 1.27.0