Cert expired (green apple)

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:
cpmipsb.cpmi.com.ph

I ran this command:
na
It produced this output:
na
My web server is (include version):

The operating system my web server runs on is (include version):
centos 6
My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know):
I dont know
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):

Hi @jsmisajon

there are some older certificates - https://check-your-website.server-daten.de/?q=cpmipsb.cpmi.com.ph#ct-logs

Issuer not before not after Domain names LE-Duplicate next LE
Let’s Encrypt Authority X3 2019-05-02 2019-07-31 cpmipsb.cpmi.com.ph
1 entries
Let’s Encrypt Authority X3 2019-04-30 2019-07-29 cpmipsb.cpmi.com.ph
1 entries
Let’s Encrypt Authority X3 2019-02-04 2019-05-05 cpmipsb.cpmi.com.ph
1 entries
Let’s Encrypt Authority X3 2019-01-14 2019-04-14 cpmipsb.cpmi.com.ph
1 entries

But they are really old, 98 days expired.

How did you create these certificates?

Read some basics:

Then select a client:

It looks as if they never quite managed to get automatic renewals to work.
In this go 'round that needs to be addressed.

Hi,

We have tried suggested over internet but seems nothing change. I just a
newbie in linux

           Thank you and regards,

              Joren Misajon

(Embedded image moved to file: pic07743.gif)
6F, Pacific Star Building
corners Sen. Gil Puyat and Makati Avenues
Makati City, Philippines 1209
Phone: +632-8197241 loc. 8219
Fax: +632-8182375
mailto:joren.misajon@cpmi.com.ph
(Embedded image moved to file: pic12140.jpg)TUV
P Please consider the environment before printing this email

        <letsencrypt@discoursemail.com>

pic07743.gif

pic12140.jpg

Hi,

How do you administer your site? Who hosts your site?

Hi,

Us we have basic knowledge on linux. The main domain are hosted by Hosgator
(cpmi.com.ph )

 Thank you and regards,
 Joren Misajon

(Embedded image moved to file: pic25226.gif)
6F, Pacific Star Building
corners Sen. Gil Puyat and Makati Avenues
Makati City, Philippines 1209
Phone: +632-8197241 loc. 8219
Fax: +632-8182375
mailto:joren.misajon@cpmi.com.ph
P Please consider the environment before printing this email
(Embedded image moved to file: pic45389.jpg)TUV

        <letsencrypt@discoursemail.com>

pic07743.gif

pic12140.jpg

I’m wondering about this individual server rather than the domain registration. It looks to me like this server might be hosted by Philcom. Is that possible?

Hi,

Yes its hosted by Philcom. So if that the case, I have to coordinate with
philcom to update its ssl
Please advise.

 Thank you and regards,
 Joren Misajon

(Embedded image moved to file: pic06566.gif)
6F, Pacific Star Building
corners Sen. Gil Puyat and Makati Avenues
Makati City, Philippines 1209
Phone: +632-8197241 loc. 8219
Fax: +632-8182375
mailto:joren.misajon@cpmi.com.ph
P Please consider the environment before printing this email
(Embedded image moved to file: pic38914.jpg)TUV

        <letsencrypt@discoursemail.com>

pic07743.gif

pic12140.jpg

Hi,

In additional the server is on our premise. The pointing is only in
Philcom.

 Thank you and regards,
 Joren Misajon

(Embedded image moved to file: pic32799.gif)
6F, Pacific Star Building
corners Sen. Gil Puyat and Makati Avenues
Makati City, Philippines 1209
Phone: +632-8197241 loc. 8219
Fax: +632-8182375
mailto:joren.misajon@cpmi.com.ph
P Please consider the environment before printing this email
(Embedded image moved to file: pic61224.jpg)TUV

        <letsencrypt@discoursemail.com>

pic07743.gif

pic12140.jpg

What kind of server is this, and who is responsible for administering it?

Hi,

Its an email server under ibm notes and being administer by us.

If we can be of assistance, please do not hesitate to contact us.

 Thank you and regards,
 Joren Misajon

(Embedded image moved to file: pic11818.gif)
6F, Pacific Star Building
corners Sen. Gil Puyat and Makati Avenues
Makati City, Philippines 1209
Phone: +632-8197241 loc. 8219
Fax: +632-8182375
mailto:joren.misajon@cpmi.com.ph
P Please consider the environment before printing this email
(Embedded image moved to file: pic11545.jpg)TUV

        <letsencrypt@discoursemail.com>

pic07743.gif

pic12140.jpg

Is there someone who can log into this server via SSH?