Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I ran this command:
on Plesk: renew
It produced this output:
Can’t renew because of error "Cannot create directory: ‘/var/www/vhosts/immobiliareplurima.it/httpdocs/.well-known’ "
My web server is (include version):
The operating system my web server runs on is (include version):
I can login to a root shell on my machine (yes or no, or I don’t know):
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
Plesk Onyx 17.5.3