Blacklisted subdomain


#1

Tried requesting a certificate for partnersupport.roomkey.com but we received a “Policy forbids issuing for name” error. Is there anything that can be done about this?


#2

Can you paste the exact error please ? could it be that you have included http or anything in the domain name ?


#3

Hi @itsmesofia

Very odd! I don’t see any immediate reason why this particular name would have been blacklisted. Could you provide some additional information?

  • What ACME client were you using?
  • Was this the only domain name being requested for the certificate or were there additional names?
  • What was the output at the time of the error? (provide as much verbose logging as possible please!)

Thanks!


#4

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