Authorization for Domain Failure

[Frank1000]

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: ***** users.uptoconcept.com

I ran this command: ***** Installed LetsEncrypt from within Plesk

It produced this output: ***** http://files.panodome.com/uploads01/Image_2018-10-02__19-24-30__1538501070.jpg

My web server is (include version):

The operating system my web server runs on is (include version): ***** Debian 8 ?

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know):

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

Hi,
im running in this error here http://files.panodome.com/uploads01/Image_2018-10-02__19-24-30__1538501070.jpg
Any hint how to fix ?

Regards,
Frank

[stevenzhu]

Hi,

Please try to add the prospective server IP address to the hostname[users.uptoconcept.com]

The hostname must be resolvable in order for let’s encrypt to produce domain validation.

Thank you

[Frank1000]

ok thx, added A-Record on domains DNS-only-hosting to destination-server, now working fine