I unsubscribed from certificate expiration notices, not realizing it would unsubscribe all of the domains connected to my account. I saw a help document saying I should issue a command line prompt, but that's a bit beyond my expertise and I'm not sure my web host even allows command-line access. Could you provide instructions on how to undo my unsubscribe or how to re-subscribe to the notifications? I also saw some reference to changing my email in Letsencrypt, but I don't think I have a Letsencrypt account, the certs just get auto-generated by my web host.
Hi @garrettn and welcome to the LE community forum
If you're not running commands on the server to get the certificate and your web host is handling everything, I would have expected the web host to be the Let's Encrypt subscriber rather than you, with them thereby getting the emails (since they're the ones who could do something about a problem). You'd need to contact them if your domains aren't getting automatically renewed.
The post is contradictory.
This implies they have received notices and did partake in the process:
This implies the HSP (Hosting Service Provider) may be in charge of the process:
So, I do have to agree with you on this as a best course of action:
@rg305 -- I'm sorry you think the post is contradictory and I'm not sure I understand the intent of you pointing it out.
More specifically, I deleted a few subdomains from my web host, and I'm still getting certificate expiration emails about those subdomains -- undoubtedly a bug with my web host, which I'll follow up about.
Regardless, if you accidentally unsubscribe from Lets Encrypt reminder emails (by clicking a link in the emails), Is there is no simple way to resubscribe? Re-subscribing from a list you just unsubscribed from doesn't seem to be a technically complex task.
The certificates are getting renewed on production websites, this request relates specifically to the certificate expiration reminder emails. Thanks for taking the time to respond.
We gave different responses based on the different directions that one can read from the post.
Unfortunately, no; that whole process is handled by a third-party.
Heh. Yeah, there's a lot about the expiration notice emails that could be improved, and you're certainly not the first to complain about them. But no, there's no way to un-opt-out once it's done, except that for whatever reason the opting-out expires after a year and then you'd get emails again. It does all seem a bit bizarre, I know. The best I can say about it is that Let's Encrypt is a really small team with a lot of priorities, and while making the email notifications process better has definitely been brought up a bunch of times and I'm sure is on their wishlist, it just hasn't happened yet. As much as I like Let's Encrypt, I definitely agree there are some areas sorely lacking, and this is one of them.
If you've deleted domains, then there's not really much for the web host to do, the subscriber would get expiration emails for them. (Since really there's no way for Let's Encrypt to know whether you intended to renew or not, and they're reasonably taking the position that it's more likely that the automatic renewal failed and you'd want to be informed.)
What seems really weird, what I was trying to say, is that the "subscriber" (the entity creating the Let's Encrypt account) is supposed to be the holder of the certificate private key, and if you don't have any direct access to the server and the handling of certificates is all automated for you by the hosting provider then it should be the hosting provider that's the subscriber. (Which is good! It means that you don't need to worry about it since they're doing what they're supposed to.) But if they're the subscriber, then why would they put your email address in when there isn't anything you could do if there were a problem?
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