Good morning, I installed your certificate, but I receive an error and my website is now down.
My domain is:
www . fisioterapiarubiera . com
I ran this command:
I selected the ssl certificate
It produced this output:
Unfortunately, the check could not find a valid authentication method. You can generate authentication tokens via the “request authentication” option. Please keep in mind that DNS-based authentication may take a few hours before the entries are accessible.
My web server is (include version):
Apache - php 5
The operating system my web server runs on is (include version):
Apache
My hosting provider, if applicable, is:
Hetzner
I can login to a root shell on my machine (yes or no, or I don’t know):
yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
KonsoleH
Your website www.fisioterapiarubiera.com seems to be up and running. The site is currently using a Comodo certificate which would not expire until 2020.
Hello,
Yes I put the dns back to my old server, I cannot let my website down for hours.
I put .well-known/acme-challenge and the 2 text files you asked me with the code inside.
I use KonsoleH, It is super easy, just to select the certificate and click on the redirect.
Do you mind to share a screenshot on your KonsoleH panel that showed the options you have when you tried to request the certificate?
There might be 3 options, DNS validation, HTTP (File) validation, and manual validation.
By the way, are you using a translation service to translate this topic? If so, do you mind to tell us what's the language you generally speak? We might have volunteers that speak the same language you use, and this would reduce misunderstandings caused by machine translation.