The certificate is not valid

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1

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: promesalatina.com

I ran this command: Install SSL certificate

It produced this output: The certificate is not valid

My web server is (include version): a2plcpnl0623 Apache Version 2.4.39

The operating system my web server runs on is (include version): linux

My hosting provider, if applicable, is: Godaddy

I can login to a root shell on my machine (yes or no, or I don’t know): Idon’t know

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): cPanel 78.0 (build 38)

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): I don’t know

2

Does your GoDaddy plan and cPanel allow you to get an LE cert?
[remember GoDaddy also sells certs]

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Hi @jacob56

checking your domain you have created 5 identical certificates - promesalatina.com - Make your website better - DNS, redirects, mixed content, certificates

Issuer not before not after Domain names LE-Duplicate next LE
Let's Encrypt Authority X3 2019-11-24 2020-02-22 promesalatina.com, www.promesalatina.com - 2 entries duplicate nr. 5 next Letsencrypt certificate: 2019-11-30 18:25:55
Let's Encrypt Authority X3 2019-11-24 2020-02-22 promesalatina.com, www.promesalatina.com - 2 entries duplicate nr. 4
Let's Encrypt Authority X3 2019-11-24 2020-02-22 promesalatina.com, www.promesalatina.com - 2 entries duplicate nr. 3
Let's Encrypt Authority X3 2019-11-23 2020-02-21 promesalatina.com, www.promesalatina.com - 2 entries duplicate nr. 2
Let's Encrypt Authority X3 2019-11-23 2020-02-21 promesalatina.com, www.promesalatina.com - 2 entries duplicate nr. 1

But you don't use one of these, instead, there is the standard secureserver.net certificate.

CN=*.prod.iad2.secureserver.net, OU=Domain Control Validated
	21.01.2018
	21.01.2020
expires in 58 days	*.prod.iad2.secureserver.net, prod.iad2.secureserver.net - 2 entries

How did you create these certificates?

Are you really able to install a certificate? With your cPanel, manual? If not, you can't use Letsencrypt certificates.

Checking your domain that looks incomplete:

Future home of something quite cool.

If you're the site owner , log in to launch this site

If you are a visitor , check back soon.

Perhaps you have to activate your domain.

4

I talk to them two days ago to change my plan to one that has cpanel (before I didnt have cpanel option) and told them that the reason was to be avaible to install Let’s Encrypt. They say it was ok.

5

OK then.
There should be an option in the cPanel to obtain an LE cert [automatically for you].
Otherwise, you may have to ask GoDaddy for a little direction.

6

OK, Thanks for your response I’m going to contact them to see was going on. I’m not a coder or anything close to. I just follow a tutorial on YouTube on how to install the LE certificate on Godaddy. The reason that I have so many is that I try many times but I always got the same response “The certificate is not valid” when I was copying and paste the certificate on the cpanel box and by the way the domain is active I don’t know what you can’t see it. That’s weird.

1 Like
7

Now I see the site. With a self signed certificate.

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