WP Pluggin WP Encrypt: Challenge self check failed for domain


#1

Where can I get the renewed cert?

Please fill out the fields below so we can help you better.

My domain is: creditcounsel.org

I ran this command:
I used the Wordpress Plugin -> WP Encrypt to generate the Let’s Encrypt cert which worked well for 90 days but now I need to renew. When I try to generate a cert in WP Encrypt I get the error -> Challenge self check failed for domain creditcounsel.org

I also use the Really Simple SSL pro wordpress plugin

It produced this output: Original install worked.Where can I get the renewed cert?

My operating system is (include version): Linux hosting with cPanel

My web server is (include version): Linux hosting with cPanel

My hosting provider, if applicable, is: Godaddy

I can login to a root shell on my machine (yes or no, or I don’t know): I see SSH in Cpanel but don’t know SSH

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): Linux hosting with cPanel

I see in Cpanel a place where it shows me the expired cert and has the option to upload a new cert or copy and paste the cert code in.

But where can I get the renewed cert?


#2

Hi @jw0847,

It looks like in this situation you are very dependent on the correct functioning of WP Encrypt. Unfortunately, nobody connected with WP Encrypt development has ever participated on this forum, so this is probably not the best place for you to ask for help with it. The people on this forum have been involved with a variety of other Let’s Encrypt-related software, as well as the operation of the certificate authority itself, but not with WP Encrypt.

As a stopgap measure, you could conceivably try to use https://www.zerossl.com/, a web-based client which can give you certificates at the end that you could then upload into cPanel. In order for this to work, you would need to be able to create files on your web site in specified locations outside of WordPress.

There is also a cPanel feature called AutoSSL which (if it’s enabled on your hosting environment) may be able to get certificates for you. If it’s not, you might be able to ask your hosting provider if it could be enabled.


#3

Perfect solution! zerossl.com did the trick. I was able to generate a new certificate following the web tools process then go to my Cpanel SSL tool and install and update.

I understand the Wordpress plugin WP Encrypt is no longer supported. Apparently it was one individual and they don’t have time for it.

Thank you very much for responding!

John


#4

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.