Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: beta.mentormarket.io - wordpress multisite need certificate for *.beta.mentormarket.io
I ran this command: ./certbot-auto certonly -dns-rfc2136 -d "*.beta.mentormarket.io" -d "beta.mentormarket.io" --agree-tos --manual-public-ip-logging-ok --preferred-challenges dns --server https://acme-v02.api.letsencrypt.org/directory
It produced this output:
(E)xpand/(C)ancel: e
Renewing an existing certificate
An unexpected error occurred:
The request message was malformed :: Error creating new order :: DNS name does not have enough labels
Please see the logfiles in /var/log/letsencrypt for more details.
My web server is (include version):
Apache2 - Ubuntu standard
The operating system my web server runs on is (include version):
Ubuntu 18.04
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know):
yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
no
this error happens, if you have something like "io" as domain name. Labels are the word between the dots of a domain name. But I don't see such an error.
root@beta:/var/log/letsencrypt# tail -f letsencrypt.log
return self.net.post(*args, **kwargs)
File "/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/acme/client.py", line 1123, in post
return self._post_once(*args, **kwargs)
File "/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/acme/client.py", line 1137, in _post_once
return self._check_response(response, content_type=content_type)
File "/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/acme/client.py", line 997, in _check_response
raise messages.Error.from_json(jobj)
Error: urn:ietf:params:acme:error:malformed :: The request message was malformed :: Error creating new order :: DNS name does not have enough labels
2018-11-03 21:28:23,043:ERROR:certbot.log:An unexpected error occurred:
2018-11-03 21:28:23,043:ERROR:certbot.log:The request message was malformed :: Error creating new order :: DNS name does not have enough labels
root@beta:~/certbot# ./certbot-auto certonly --dns-rfc2136 -d "*.beta.mentormarket.io" -d "beta.mentormarket.io" --agree-tos --manual-public-ip-logging-ok --preferred-challenges dns --server https://acme-v02.a
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Could not choose appropriate plugin: The requested dns-rfc2136 plugin does not appear to be installed
The requested dns-rfc2136 plugin does not appear to be installed
Since you’re on Ubuntu 18.04, you can install Certbot and the dns-rfc2136 plugin with apt, either from Ubuntu’s repositories (getting an older version) or using the Certbot PPA.
Just for the records, the recommended way is to use the official packages for Ubuntu or the PPA as @mnordhoff said, but if you still want to install it using certbot-auto you could use this command (as root):
