I ran this command: ```
sudo certbot -d $DOMAIN -d $WILDCARD --manual --preferred-challenges dns certonly
It produced this output:The request message was malformed :: Error creating new order :: DNS name had a malformed wildcard label
Please see the logfiles in /var/log/letsencrypt for more details.
My web server is (include version):/lightsail.aws.amazon.com
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:amazon
I can login to a root shell on my machine (yes or no, or I don't know): y
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):no
The version of my client is (e.g. output of `certbot --version` or `certbot-auto --version` if you're using Certbot): Setting up certbot (0.31.0-1+ubuntu16.04.1+certbot+1
Can you share what $DOMAIN and $WILDCARD expand to? The problem you're experiencing would be caused by a -d value that isn't a well formed wildcard domain name (e.g. maybe it has two * characters, or a * in the wrong place, etc).
Interesting. I think we see that error on occasion when the backend DB is timing out queries. I suspect it will be transient for the OP. I'll ask our SRE team if there are any particular negative error trends right now.
I still need help I am willing to pay someone to help me fix this The server experienced an internal error :: Error retreiving account "https://acme-v02.api
Please see the logfiles in /var/log/letsencrypt
I can fix that: