Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:aeroacoustic.de
I ran this command:
It produced this output:
My web server is (include version):
The operating system my web server runs on is (include version):
Debian 12
My hosting provider, if applicable, is:
Strato
I can login to a root shell on my machine (yes or no, or I don't know):
yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
Plesk Obsidian 18.0.56
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot):
Certbot is not installed.
I was working in the Tools & Settings -- SSL/TLS menue
After requesting the certificate I got the following message:
Information: The SSL/TLS certificate was issued. To make it work, assign the certificate to secure a domain, mail, or webmail.
If you created a certificate signing request on this server and received the certificate file, upload it here. If you want to upload a certificate and private key pair generated on a different server, or generate a self-signed certificate, click Add SSL/TLS Certificate.
Upload the certificate here
Where can I find the certificate (crt file)?
I had to provide an email address but did not receive an email.
The crt.sh identity search does no find a certificate.