Thank you for The Information at Website we have the same issu
I’ve moved your question to a new topic, makes things easier.
Checking your website there is a wrong configuration visible ( https://check-your-website.server-daten.de/?q=potential-company.de ):
Your certificate is new, but has only the non-www version:
CN=potential-company.de 24.05.2019 22.08.2019 expires in 80 days potential-company.de - 1 entry
Result: Your www version doesn’t work:
|Certificate error: RemoteCertificateNameMismatch|
But checking a file in /.well-known/acme-challenge that works.
So create one certificate with both domain names - non-www and www. Then use that certificate.
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