Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: vanderpoolexcavatingoh.com
I ran this command: Tried to reissue SSL certificate and "Secure webmail on this domain" for vanderpoolexcavatingoh.com. Website is secured but never the domain email
It produced this output: Encountered issues while issuing the certificate for webmail.vanderpoolexcavatingoh.com
Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz-v3/Call 14760156754 14760156754.
Detail: Invalid response from http://webmail.vanderpoolexcavatingoh.com/.well-known/acme-challenge/d8_TvJX21uPdVh8JuQ4pUr_4sXob3c2lbeLA4z_7hkI [184.108.40.206]: "\r\n\r\n\r\n
My web server is (include version): Media Temple. DV Dedicated w/SSDs (CentOS 7)
CentOS Linux 7.9.2009 (Core)
The operating system my web server runs on is (include version): (CentOS 7)
My hosting provider, if applicable, is: Media Temple
I can login to a root shell on my machine (yes or no, or I don't know): I don't know
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): Plesk
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you're using Certbot): unsure