Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: pricelist.sustainablevillage.com
I ran this command:
I requested a Let’s Encrypt certificate through Virtualmin
It produced this output:
Requesting a certificate for pricelist.sustainablevillage.com, www.pricelist.sustainablevillage.com from Let’s Encrypt …
… request failed : Web-based validation failed : Failed to request certificate :
pricelist.sustainablevillage.com challenge did not pass: Invalid response from http://pricelist.sustainablevillage.com/.well-known/acme-challenge/zgpfsoFCv2VC0yv5y5K464D9HFmHteqGXlyER6O3TUQ [168.235.93.171]: "\n<html lang=“en-US”>\n\n <meta charset=“UTF-8”>\n <meta name=“viewport” content=“width=device-width, ini”
DNS-based validation failed : Neither DNS zone pricelist.sustainablevillage.com or any of its sub-domains exist on this system
My web server is (include version):
Nginx/1.14.0
The operating system my web server runs on is (include version):’
Ubuntu Linux 18.04.3
My hosting provider, if applicable, is:
Ramnode
I can login to a root shell on my machine (yes or no, or I don’t know):
yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
Webmin 1.93 / Virtualmin 6.07
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you’re using Certbot):
Neither of these commands work from the CLI