Valid certificate but still not secure

[farza]

I installed and activated the certificate and it shows valid certificate but site is still not secure.
My domain is: https://complementarytreatment.com/
My hosting provider, if applicable, is: cPanel
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): cPanel

[JuergenAuer]

Hi @farza

@farza

My domain is: https://complementarytreatment.com/

checking your domain there is no problem visible - https://check-your-website.server-daten.de/?q=complementarytreatment.com

You have created one certificate with both domain names:

Issuer	not before	not after	Domain names	LE-Duplicate	next LE
Let's Encrypt Authority X3	2019-12-06	2020-03-05	complementarytreatment.com, www.complementarytreatment.com - 2 entries	duplicate nr. 1

And you use that certificate:

CN=complementarytreatment.com
	06.12.2019
	05.03.2020
expires in 90 days	
complementarytreatment.com, www.complementarytreatment.com - 2 entries

There is no mixed content.

Some smaller things, Grade E, Grade B should be possible. But it's not a Grade N (wrong certificate, expired ...) or I (mixed content).

---

PS: Do you have a screenshot?

[farza]

Is it not right to have one certificate for two domains ? Actually they are same , one with www and other without it.

I checked the website on windows without admin login , and it came as secured. Is it some problem with admin or with mac?
Here is the screen shot of ‘not secure’ screen.

[JuergenAuer]

@farza

Is it not right to have one certificate for two domains ?

That's ok, that's not the problem.

@farza

I checked the website on windows without admin login , and it came as secured. Is it some problem with admin or with mac?

Looks like your admin account has additional objects, so you have a mixed content.

I don't use mac. Is there a console (Ctrl + Shift + I)? Or is it possible to open the site (as admin) with a Chrome or FireFox? Then use Ctrl + Shift + I to check, if there are additional informations.

Online tools are not logged in -> so it's impossible to check that with online tools.

[farza]

I checked the console on mac. Here is image of console opened with admin login.

[JuergenAuer]

What says “Security”? There must be an error.

But sometimes browsers show incomplete sources of mixed content.

Is it https?

[farza]

yes, it is https. Website is coming fine on safari too. It is on chrome where it keeps on showing not secure.