Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
It seems like your certificate is issued successfully and installed on your hosting server. The only thing you are missing is a green padlock. (Your HTTPS is working, just some mixed contents issue)
Please follow the below guide and update all mixed contents. https://www.whynopadlock.com/results/1eaccd1f-d374-43cc-b803-d7938f4ce7c3
Edit: since you are using WordPress, you should first check if your site address and admin address is set to use https (instead of http), and make sure all theme-builder content you use (and the links) are using https (not http).