Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
misdemo.temple.edu
I ran this command:
sudo certbot renew --dry-run
It produced this output:
An unexpected error occurred:
UnknownExtra: requests 2.6.0 has no such extra feature ‘security’
Please see the logfile ‘/tmp/tmp8g6o3P’ for more details.
And …
2019-04-01 09:15:46,971:DEBUG:certbot.log:Exiting abnormally:
Traceback (most recent call last):
File “/bin/certbot”, line 11, in
sys.exit(main())
File “/usr/lib/python2.7/site-packages/certbot/main.py”, line 723, in main
plugins = plugins_disco.PluginsRegistry.find_all()
File “/usr/lib/python2.7/site-packages/certbot/plugins/disco.py”, line 203, in find_all
plugin_ep = PluginEntryPoint(entry_point)
File “/usr/lib/python2.7/site-packages/certbot/plugins/disco.py”, line 50, in init
self.plugin_cls = entry_point.load()
File “/usr/lib/python2.7/site-packages/pkg_resources/init.py”, line 2315, in load
self.require(*args, **kwargs)
File “/usr/lib/python2.7/site-packages/pkg_resources/init.py”, line 2338, in require
items = working_set.resolve(reqs, env, installer, extras=self.extras)
File “/usr/lib/python2.7/site-packages/pkg_resources/init.py”, line 866, in resolve
new_requirements = dist.requires(req.extras)[::-1]
File “/usr/lib/python2.7/site-packages/pkg_resources/init.py”, line 2590, in requires
“%s has no such extra feature %r” % (self, ext)
UnknownExtra: requests 2.6.0 has no such extra feature ‘security’
My web server is (include version):
Apache/2.4.6 (Red Hat Enterprise Linux)
The operating system my web server runs on is (include version):
Red Hat Enterprise Linux Server release 7.6 (Maipo)
My hosting provider, if applicable, is:
NA
I can login to a root shell on my machine (yes or no, or I don’t know):
yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
no
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you’re using Certbot):
certbot 0.32.0