Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:localevents.online
I ran this command:sudo certbot renew
It produced this output:Traceback (most recent call last):
File "/usr/bin/certbot", line 11, in
load_entry_point('certbot==0.40.0', 'console_scripts', 'certbot')()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/pkg_resources/init.py", line 490, in load_entry_point
return get_distribution(dist).load_entry_point(group, name)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/pkg_resources/init.py", line 2854, in load_entry_point
return ep.load()
^^^^^^^^^
File "/usr/lib/python3/dist-packages/pkg_resources/init.py", line 2445, in load
return self.resolve()
^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/pkg_resources/init.py", line 2451, in resolve
module = import(self.module_name, fromlist=['name'], level=0)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/certbot/main.py", line 10, in
import josepy as jose
File "/usr/lib/python3/dist-packages/josepy/init.py", line 41, in
from josepy.interfaces import JSONDeSerializable
File "/usr/lib/python3/dist-packages/josepy/interfaces.py", line 7, in
from josepy import errors, util
File "/usr/lib/python3/dist-packages/josepy/util.py", line 7, in
import OpenSSL
File "/usr/lib/python3/dist-packages/OpenSSL/init.py", line 8, in
from OpenSSL import crypto, SSL
File "/usr/lib/python3/dist-packages/OpenSSL/crypto.py", line 12, in
from cryptography import x509
File "/usr/lib/python3/dist-packages/cryptography/x509/init.py", line 8, in
from cryptography.x509.base import (
File "/usr/lib/python3/dist-packages/cryptography/x509/base.py", line 18, in
from cryptography.x509.extensions import Extension, ExtensionType
File "/usr/lib/python3/dist-packages/cryptography/x509/extensions.py", line 20, in
from cryptography.hazmat.primitives import constant_time, serialization
File "/usr/lib/python3/dist-packages/cryptography/hazmat/primitives/constant_time.py", line 11, in
from cryptography.hazmat.bindings._constant_time import lib
ModuleNotFoundError: No module named '_cffi_backend'
My web server is (include version):nginx
The operating system my web server runs on is (include version): Ubuntu 20.04 LTS
My hosting provider, if applicable, is:racknerd
I can login to a root shell on my machine (yes or no, or I don't know)yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):no
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):certbot stop working all of a sudden and always got tons of error. Reinstall won't work.
It all starts with autorenew doesn't work. then found out certbot stops working.
By reinstall snapd on ubuntu20, then sudo snap install --classic certbot. certbot is back.
Now it's ok.