Unable to renew my LetsEncrypt Certificate for Zimbra

Hello,
I have zimbra & letsencrypt since more than 5 years and have never meet any problem but today, I'm unable to apply the new certificat to my Zimbra server.

I launch:
/opt/zimbra/bin/zmcertmgr verifycrt comm privkey.pem cert.pem chain.pem

And obtain:
** Verifying 'cert.pem' against 'privkey.pem'
Certificate 'cert.pem' and private key 'privkey.pem' match.
** Verifying 'cert.pem' against 'chain.pem'
ERROR: Unable to validate certificate chain: O = Digital Signature Trust Co., CN = DST Root CA X3
error 10 at 3 depth lookup: certificate has expired
error cert.pem: verification failed

I always followed the documentation of Zimbra which are the same than ubuntu, here (and also some script from mysel and found on internet - with the same result):
https://wiki.zimbra.com/wiki/Installing_a_LetsEncrypt_SSL_Certificate

I read a lot of quantity of article, try some 10e of solution proposed but I think that my problem come from of the new letsencrypt architecture with the ISRG Root X1 for the chain. So my question and how generate that ? I couldn't find the option --preferred-chain on letsencrypt or certbot :unamused:

Could you please help me ?

HI @DWD and welcome to the LE community forum :slight_smile:

Which ACME client are you using?
What OS and version are you using?
What version of OpenSSL are you using?

Sorry that I don't have any answers for you (yet).

Hi @rg305 and thank you for your answer.
I use Ubuntu 18.04.6 LTS
I use OpenSSL 1.1.1 11 Sep 2018
And about LetsEncrypt, it's certbot 0.27.0

Step #1: Update certbot
See: https://certbot.eff.org/
[which may allow you to use the --preferred-chain parameter]

Hello @rg305 and thank new about this new answer.
I'm successfully upgrade certbot to the last version (1.21).
I restart my setup with generate new certificate:

certbot --force-renewal --preferred-chain "ISRG Root X1" -d mx.domain.eu

But after when I try to setup this, I obtain the following ERROR:

zimbra@mx:~/ssl/letsencrypt$ /opt/zimbra/bin/zmcertmgr verifycrt comm privkey.pem cert.pem chain.pem
** Verifying 'cert.pem' against 'privkey.pem'
Certificate 'cert.pem' and private key 'privkey.pem' match.
** Verifying 'cert.pem' against 'chain.pem'
ERROR: Unable to validate certificate chain: C = US, O = Let's Encrypt, CN = R3
error 2 at 1 depth lookup: unable to get issuer certificate
error cert.pem: verification failed

I continue to search but if somebody have an idea, it's welcome

Thanks. Regards

I'm unable to reach your site to verify the chain file.
Please show the chain.pem file.
and the output of this folder:
ls -ltr ~/ssl/letsencrypt

Sure, this is my chain.pem file:

-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----

It has been generated successfully with command:

certbot --force-renewal --preferred-chain "ISRG Root X1" -d mx.inkmail.eu

And the content of my ssl/letsencrypt folder on Zimbra

zimbra@mx:~/ssl/letsencrypt$ ls -ltr ~/ssl/letsencrypt
total 20
drwxr-xr-x 2 zimbra zimbra 4096 Dec 16  2019 old
-rw-r----- 1 zimbra zimbra 1704 Nov 23 09:56 privkey.pem
-rw-r----- 1 zimbra zimbra 3664 Nov 23 09:56 fullchain.pem
-rw-r----- 1 zimbra zimbra 1838 Nov 23 09:56 cert.pem
-rw-r----- 1 zimbra zimbra 3026 Nov 23 09:56 chain.pem

Your chain shown is:


Which is incorrect/incomplete.
It is missing the connection between "R3" and "DST Root CA X3".
[where is the "ISRG Root X1" cert?]

Please show:
cat ~/ssl/letsencrypt/chain.pem

It's always my chain file. The first part is the chain.pem generated with my command and the second the zimbra commercial chain which I should to add (it's maybe this is who is expired)

Ok I understood, it's the second part of my chain who is expired
So I re-read the Zimbra documentation about letsencrypt and replace this second part of the chain (than I recopy each 3 month from Zimbra installation's) by : https://letsencrypt.org/certs/isrgrootx1.pem.txt

Now it seems to be OK. A big thanks to you for your help, I love you :sweat_smile: