Unable to connect in HTTPS or to validate the SSL Certificate

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: app.marvellousness.com

I ran this command: Using Siberian SAE to make my app

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is: crazy domains

I can login to a root shell on my machine (yes or no, or I don't know): I don't know

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): WHM cPanel

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

Any assistance would greatly be appreciated,
Keep the spirit

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Welcome to the Let's Encrypt Community :slightly_smiling_face:

Currently, app.marvellousness.com has no http to https redirect and is serving an expired Let's Encrypt certificate.

How have you been acquiring your certificates? certbot, cPanel AutoSSL, something else?

Certificate history of app.marvellousness.com:


Try reloading nginx as a start if you have permission:

sudo nginx -s reload

Have you been manually installing your certificates through cPanel? If so, I probably have a much easier solution for you.

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I have been acquiring my certificates through the Siberian SAE version in which I make my app. My apologies, but I don't even get what I need to do to reload nginx. Through the Siberian application I click on the button that says "Request and upload to panel" under the referenece that says, "Request or renew the certificate via Let's Encrypt."

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You need to repeat the Upload process you used the first time in order to push your updated certificate to cPanel. See the 'I have a hosting panel' help section.

How to setup & install HTTPS / SSL Certificate - Siberian CMS


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