Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: qanfse.infosys-ife.com
I ran this command: (Actually, we ran a PowerShell script)
It produced this output: (lots of lines)
My web server is (include version): (not sure how to answer this question)
The operating system my web server runs on is (include version): Microsoft Hyper-V Server 2016
My hosting provider, if applicable, is: AWS
I can login to a root shell on my machine (yes or no, or I don’t know): I don’t know
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no
I and my co-worker have just installed a LetsEncrypt certificate, but we are unable to browse to the web site either as https://localhost or as https://qanfse.infosys-ife.com… It times out. We are still able to browse to its http version, though.
We followed instruction from this video: https://www.youtube.com/watch?v=Z3jd8NOOY2o&feature=youtu.be
We are not really sure what should we do to have it working.
Can someone, please, point us in the right direction?
Thanks in advance.