Trying to understand - 2nd steps

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:
LicenseManager.us
I ran this command:
have run no commands
It produced this output:
no output yet
My web server is (include version):
Apache
The operating system my web server runs on is (include version):
Web hosting
My hosting provider, if applicable, is:


I can login to a root shell on my machine (yes or no, or I don’t know):
yes, via cPanel File Manager
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
cPanel
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): not using any Certbot yet. I don’t understand to get it going.

"Trying to understand - 2nd steps"
What was your first step?

Is there an option in your cPanel to obtain an SSL cert from LetsEncrypt?

Start with your “cPanel” - look for a way to get it there.

I’m not familiar with cPanel to be honest, but I doubt that “File Manager” will provide you with a root shell. To learn more about what is meant with a “root shell”, see the following Wikipedia articles about the two mentioned items:

Further more, your topic doesn’t actually contain a question.

I most certainly doubt it. If you check the knowledge base of Westhost, you’ll see a few items which makes me think Westhost wants to sell you anything, even if it isn’t true.

For example, they have never heard of SNI apparently:

If you have installed a custom SSL from a third party provider [besides WestHost] and you run into trouble with the “Activate” section of your SSL certificate, your account may not have a dedicated IP address. A dedicated IP address is REQUIRED if you are to use a private SSL certificate.
(https://www.westhost.com/knowledgebase/display/WES/Why+Does+The+SSL+For+My+Account+Not+Work)

Obviously a dedicated IP isn’t necessary for a “custum SSL”. :angry:

It seems there is an option to generate a CSR, which can be signed by Let’s Encrypt:

https://www.westhost.com/knowledgebase/display/WES/How+To+Install+An+SSL+To+cPanel

But that option isn’t automated and would have to be repeated within 90 days of the previous certificate issuance.

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OMG!
Just SAD, so SAD.
I’d get another HSP.

i think you’re right. thanks!
in their favor, though, they’re easy to reach by phone or chat, and except for the free cert support, their support is very good.

i don’t mind having to gen the cert manually. SSLForFree works quickly, and I can get a new cert in just a few minutes. cPanel allows me go gen the private and public keys i need, upload test files, retrieve and install certificates. the only thing i do not understand is how to communicate w/ LE directly. if i could get that done, i’d be on my way.

my host has disabled the SSL from LE window control

They went out of their way to block it - LOL

You should give serious thought to migrating to a less user-hostile host.

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