I am attempting to renew SSL Certificates on my websites. It has been working automatically up until now, but now I am getting this error when I attempt to renew my certificate:
Error: Could not issue a Let’s Encrypt SSL/TLS certificate for alabama-music.com. Authorization for the domain failed.
Invalid response from https://acme-v01.api.letsencrypt.org/acme/authz/Hxc8p5V0BceTCXrb5mxkEKgKwp7vPTXu2K_adsFfnYk.
Detail: Fetching https://alabama-music.com.well-known/acme-challenge/V0sfH6wWrB-wFpMhWBwgA5Qt1qKVzoDB7JZaW3wC1sI: Error getting validation data
At first I thought it could be that I was reaching my rate limit for the week, but I have tried again unsuccessfully first thing Monday morning, so I am not sure if this is the case anymore, unless the server is automatically attempting and failing to renew the certificates over 20 times within a few hours.
Does anyone have any insight into this? I am a web designer and do not have much knowledge about this stuff and my systems administrator is difficult to get a hold of and unhelpful when I can.
I ran this command: I cannot run commands (via terminal)
It produced this output:
My web server is (include version): Linux
The operating system my web server runs on is (include version): I am not sure
My hosting provider, if applicable, is: Rackspace
I can login to a root shell on my machine (yes or no, or I don’t know): No
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): Plesk Onyx