Trouble with authorization process

My domain is:
holi.se

I ran this command:
sudo ~/certbot-auto --apache

It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Plugins selected: Authenticator apache, Installer apache

Which names would you like to activate HTTPS for?
-------------------------------------------------------------------------------
1: holi.se
2: bandy.holi.se
3: bugger.holi.se
4: mskitchen.holi.se
5: share.holi.se
-------------------------------------------------------------------------------
Select the appropriate numbers separated by commas and/or spaces, or leave input
blank to select all options shown (Enter 'c' to cancel): 1
Obtaining a new certificate
Performing the following challenges:
tls-sni-01 challenge for holi.se
Waiting for verification...
Cleaning up challenges
Failed authorization procedure. holi.se (tls-sni-01): urn:acme:error:connection :: The server could not connect to the client to verify the domain :: Timeout

IMPORTANT NOTES:
 - The following errors were reported by the server:

   Domain: holi.se
   Type:   connection
   Detail: Timeout

   To fix these errors, please make sure that your domain name was
   entered correctly and the DNS A/AAAA record(s) for that domain
   contain(s) the right IP address. Additionally, please check that
   your computer has a publicly routable IP address and that no
   firewalls are preventing the server from communicating with the
   client. If you're using the webroot plugin, you should also verify
   that you are serving files from the webroot path you provided.

My web server is (include version):
Apache webserver 2.2.22

The operating system my web server runs on is (include version):
Distributor ID: Debian
Description: Debian GNU/Linux 7.11 (wheezy)
Release: 7.11
Codename: wheezy
3.2.0-4-686-pae

My hosting provider, if applicable, is:
DNS registered by Loopia (https://www.loopia.se/), pointing to own server

I can login to a root shell on my machine (yes or no, or I don’t know):
Yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
Accessible with both root shell through putty and webmin.

Other information:
I tried disabling the firewall but with no change.
Let me know if I can rpovide any other useful information!

Thanks!

I finally realize what I was doing wrong with my firewall and got it working. Is ther any way to mark a thread as resolved?

1 Like

Selecting a post as the solution like you've done is the best way. Thanks!

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