Getting this error with certbot

[hernan_moday]

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command:sudo certbot certonly --apache

It produced this output:Using the webroot path /var/www/html for all unmatched domains.
Waiting for verification…
Cleaning up challenges
Failed authorization procedure. dev.XXXXX.com (http-01): urn:ietf:params:acme:error:connection :: The server could not connect to the client to verify the domain :: Fetching http://dev.XXXXXX.com/.well-known/acme-challenge/mibL7mw7wQ8-7pWLXRMAzi0r3pxrAFUxxIIMHmq9K68: Timeout during connect (likely firewall problem)

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know):yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):no

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):latest

[JuergenAuer]

Hi @hernan_moday

@hernan_moday

My domain is:

please share your domain name.

There

@hernan_moday

Failed authorization procedure. dev.XXXXX.com (http-01): urn:ietf:params:acme:error:connection :: The server could not connect to the client to verify the domain :: Fetching xxxxx.com Timeout during connect (likely firewall problem)

is your error: Port 80 must answer. May be not configured, may be a firewall. But to check that, your domain name is required.

[JimPas]

That is his domain name. I just opened it in another tab.