Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I ran this command:sudo certbot certonly --apache
It produced this output:Using the webroot path /var/www/html for all unmatched domains.
Waiting for verification…
Cleaning up challenges
Failed authorization procedure. dev.XXXXX.com (http-01): urn:ietf:params:acme:error:connection :: The server could not connect to the client to verify the domain :: Fetching http://dev.XXXXXX.com/.well-known/acme-challenge/mibL7mw7wQ8-7pWLXRMAzi0r3pxrAFUxxIIMHmq9K68: Timeout during connect (likely firewall problem)
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know):yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):no
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you’re using Certbot):latest