Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: http://www.hbsring.co.uk
I ran this command: Attempted to issue via cpanel
It produced this output:
My web server is (include version):
The operating system my web server runs on is (include version): Litespeed
My hosting provider, if applicable, is: Smart Hosting (https://www.bestwebhosting.co.uk/)
I can login to a root shell on my machine (yes or no, or I don’t know): I don’t know
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): cpanel
I have created lots of LetsEncrypt certificates via cpanel but this one is not working as per the attached capture
I am not the DNS holder, that is managed by another party but A records have been amended to divert web traffic to me for displaying the website, it is on that hosting space I am attempting to issue the cert.
Could this be that the DNS changes all need time to settle or do I need to add a TXT record at the DNS for authenticating the cert issuing?
Any help would be great, thanks