Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: https://bijouterie-jewelry.com/
I ran this command: I can not issue a certificate. I did not comply with the request to create more than 20 certificates a week. However, I can not get a certificate for the primary domain.
Earlier, I received a certificate for more than 90 domains (ordering them in turn 20 times a week). It was a long time ago. (example kiev.bijouterie-jewelry.com , zp.bijouterie-jewelry.com & more subdomains)
However, today I can not order a new certificate for my https://bijouterie-jewelry.com/
It produced this output: too many certificates already issued fo https://bijouterie-jewelry.com/ (But I want to emphasize - this week I turned only once. 7/06/2018). Unfortunately I do not understand. I have not broken the limit.
My web server is (include version): I don’t know
The operating system my web server runs on is (include version): I don’t know
My hosting provider, if applicable, is: https://www.ukraine.com.ua/ I use a admin page to manage. Unfortunately, support could not help me, I was sent to you. Because they can not understand why it is not possible to issue a certificate.
I can login to a root shell on my machine (yes or no, or I don’t know): I don’t know
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no