Timeout during connect problem

Good morning, I'm having problems renewing my certificate. I always managed to renew, but now I'm having problems.

Validations made

  • DNS OK
  • Firewall disable

http-01 challenge for devmaps.informs.conder.ba.gov.br
Using the webroot path /var/www/letsencrypt for all unmatched domains.
Waiting for verification...
Challenge failed for domain domin.ba.gov.br
http-01 challenge for domain.ba.gov.br
Cleaning up challenges
Some challenges have failed.

IMPORTANT NOTES:

  • The following errors were reported by the server:

    Domain: devmaps.informs.conder.ba.gov.br
    Type: connection
    Detail: Fetching
    http://domain.ba.gov.br/.well-known/acme-challenge/w3PYUvXNZB gX-iRxEhMY7Ba4xwpViDimHPZjWj-Kytg:
    Timeout during connect (likely firewall problem)

    To fix these errors, please make sure that your domain name was
    entered correctly and the DNS A/AAAA record(s) for that domain
    contain(s) the right IP address. Additionally, please check that
    your computer has a publicly routable IP address and that no
    firewalls are preventing the server from communicating with the
    client. If you're using the webroot plugin, you should also verify
    that you are serving files from the webroot path you provided.

1 Like

Please open a new thread in #help, answer the questions, and don't try to hide your domain name. :wink:

2 Likes

Hi @andradeee and welcome to the LE community forum :slight_smile:


Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know):

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

3 Likes

My domain is: gitlab.conder.ba.gov.br
I ran this command: certbot certonly --webroot --webroot-path=/var/www/letsencrypt -d gitlab.conder.ba.gov.br

It produced this output:

http-01 challenge for devmaps.informs.conder.ba.gov.br
Using the webroot path /var/www/letsencrypt for all unmatched domains.
Waiting for verification...
Challenge failed for domain domin.ba.gov.br
http-01 challenge for domain.ba.gov.br
Cleaning up challenges
Some challenges have failed.

IMPORTANT NOTES:

The following errors were reported by the server:

Domain: devmaps.informs.conder.ba.gov.br
Type: connection
Detail: Fetching
http://domain.ba.gov.br/.well-known/acme-challenge/w3PYUvXNZB gX-iRxEhMY7Ba4xwpViDimHPZjWj-Kytg:
Timeout during connect (likely firewall problem)

To fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address. Additionally, please check that
your computer has a publicly routable IP address and that no
firewalls are preventing the server from communicating with the
client. If you're using the webroot plugin, you should also verify
that you are serving files from the webroot path you provided.

My web server is (include version): gitlab with nginx
The operating system: Centos7
I can login to a root shell on my machine: yes
The version of my client is: certbot 1.11.0

1 Like

http://domain.ba.gov.br/.well-known/acme-challenge/w3PYUvXNZB
Doesn't match the any of the stated domains:
gitlab.conder.ba.gov.br
devmaps.informs.conder.ba.gov.br

In the case that you simply obscured it and they are one and the same, the error message tells you exactly why it fails.

You must have a working HTTP site before you can secure it (via HTTP authentication).

3 Likes

I was going to say the same as @rg305

Also, I thought gitlab sites were setup through the gitlab integration
See this post by the GitLab team:

3 Likes

are 2 of the different certificate I'm not trying to do, os2 of the mini certificate.

gitlab.conder.ba.gov.br is a linux server with gitlab-ce and devmaps.conder.ba.gov.br is an IIS on windows server.

both have a working HTTP site

there are several ways to put ssl certificate in gitlab, in my case I used this procedure

1 Like

Well, not well enough for Let's Encrypt. Looks like DNS failure with CAA record. You do not need a CAA record but DNS cannot SERVFAIL trying to find one. Try connection with

Also see:
https://unboundtest.com/m/CAA/devmaps.conder.ba.gov.br/Q4AJF5R6

I get curl failures to both sites:

curl -I -m 10 gitlab.conder.ba.gov.br
curl: (28) Connection timed out after 10001 milliseconds

curl -I -m 10 devmaps.conder.ba.gov.br
curl: (28) Connection timed out after 10001 milliseconds
3 Likes

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