The requested apache plugin does not appear to be installed

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: sutia.com.br

I ran this command:

sudo certbot --apache -d sutia.com.br -d www.sutia.com.br

It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
The requested apache plugin does not appear to be installed

My web server is (include version):
Server version: Apache/2.4.18 (Ubuntu)

The operating system my web server runs on is (include version):
Description: Ubuntu 16.04.6 LTS

My hosting provider, if applicable, is:
AWS

I can login to a root shell on my machine (yes or no, or I don’t know):
no, I use sudo

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):
certbot 0.27.0

Did you follow these installation instructions for certbot?:

Thank you for the link. The information was essential to find the root
cause of the issue.
I had removed the inbound access from port 80 and per the document you
sent it was needed
After I opened this port I was able to install the certificate.
It worked successfully!

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