“The operation failed. Please log in to DSM again and retry”

Help
1

Hello,

On a Synology 214+ I am getting the following message when trying to create a certificate “The operation failed. Please log in to DSM again and retry”. When Looking at the messages log I see the following:

2017-03-17T17:34:40+07:00 server synoscgi_SYNO.Core.Certificate.LetsEncrypt_1_create[1942]: certificate.cpp:957 syno-letsencrypt failed. 200 [new-cert: Unexpect httpcode. (new-cert)]
2017-03-17T17:34:40+07:00 server synoscgi_SYNO.Core.Certificate.LetsEncrypt_1_create[1942]: certificate.cpp:1359 Failed to create Let'sEncrypt certificate. [200][new-cert: Unexpect httpcode. (new-cert)]

Ports 80/443 are open and forwarded to the NAS. Web Server is running and operational.
A cname record was created in server.

What is happening? Thank you for the help.

Thank you.

2

Answering to myself and to anyone that might encounter this problem.

The issue was that the ISP was blocking port 80. A simple request to the ISP and I was then able to go through the process of applying for a new certificate.

3

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