The certificate is throwing up an error as it does not have the required details

Help
1

There seems to be certificate issue within shared certificate

I have received information from our IT team to further investigate why this happened and…

The certificate is throwing up an error as it does not have the required details.

This Link https://www.sslshopper.com/ssl-checker.html#hostname=account.loneypay.com/ gives some more details on the same.

cert-issue
cert-issue.png1355×952 80.7 KB

I ran this command:

It produced this output:

My web server is (include version):don’t know

The operating system my web server runs on is (include version):don’t know

My hosting provider, if applicable, is: upress.co.il

I can login to a root shell on my machine (yes or no, or I don’t know): don’t know

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):yes

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):no

2

Hi @eladmahlev

there is a self signed certificate - https://check-your-website.server-daten.de/?q=account.loneypay.com

Grade N. The output of sslshopper is bad - too much green.

CN=loneypay.com
	31.10.2019
	31.10.2029
expires in 3642 days	loneypay.com - 1 entry

with a Serial Number

Serial Number: 01

So it's not a trusted certificate.

And the CT-Part ( https://check-your-website.server-daten.de/?q=account.loneypay.com#ct-logs ) is empty, there is no Letsencrypt certificate created with that domain name.

3

PS: This link

isn't your screenshot. That link shows the same warning:

com
com787×535 73.4 KB

The digicert check is "too green".

4

First of all thank you very much for the quick response
Second how I fix this situation

5

Buy a certificate. Or create a Letsencrypt certificate. Or ask your IT team, it's their job.

6

thank you very much :+1: