Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
I ran this command: i'm using the installed let's encrypt in the server to generate ssl certificates
It produced this output:
My web server is (include version):
The operating system my web server runs on is (include version): CentOS v7.9.2009 STANDARD vzcontainer
My hosting provider, if applicable, is: hostinger
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): cpanel [110.0.7]
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):
When i go into my root / cpanel site, it has no problem and the certificate expiry is Sunday, 13 August 2023 at 07:56:20
BUT when i go to my website woodlandbiz.net -> the expiry shows Saturday, 18 March 2023 at 12:41:21
i asked Hostinger to check and their support team India, Lithuana and Indonesia has no problem accessing my website - however back in my home country Malaysia - i have problem going into the website. I asked a few ppl with different devices to go into the website and ALL having the same problem showing connection is not private NET::ERR_CERT_DATE_INVALID
It looks like your server is processing IPv4 requests differently than IPv6. Anyone using IPv4 sees the Aug12 expiry but those using IPv6 see Mar18 expiry
what does it mean by "this domain does not refer to the SSL website" ? In fact this is just a subdomain i created and not in use now. If removing it solves the problem i can remove the subdomain