Status stays in processing

My domain is:

I ran this command: request with http validation for as multi domain certificate

It produced this output:
Expires: Wed, 28 Mar 2018 12:54:46 GMT
Cache-Control: max-age=0, no-cache, no-store
Pragma: no-cache

HTTP/1.1 500 Internal Server Error
Server: nginx
Content-Type: application/problem+json
Content-Length: 112
Boulder-Requester: 5824585
Replay-Nonce: mcD90Wj_OTWnPcHg8Mu43aZbD_ILhNnPDJxY27dJN8c
Expires: Wed, 28 Mar 2018 12:55:17 GMT
Cache-Control: max-age=0, no-cache, no-store
Pragma: no-cache
Date: Wed, 28 Mar 2018 12:55:17 GMT
Connection: close, the body is: Array
[type] => urn:ietf:params:acme:error:serverInternal
[detail] => Error finalizing order
[status] => 500

I can login to a root shell on my machine (yes or no, or I don’t know): Yes

That sounds like most likely this issue...

If so, the fix might be deployed tomorrow or April 5?

I can’t tell if the problem is the same, but when I request the status of my domain now, it hangs in processing now

Order URL:

Can someone look into this? It still says “processing”.

@jsha, could you confirm whether this is likely to be an instance of a known problem?

We’ll take a look. Thanks!

Could you find anything?

@jsha Could you find anything?

The order finalization failed from a timeout on the ACME server side that was aggravated during periods of increased traffic in the staging environment ~30d ago. This normally flips the order from "processing" to invalid, but that operation timed out too. We're aware this can happen and there's an outstanding ticket to implement a daemon to reap these stuck orders: ACMEv2: deal with perpetual "processing" orders · Issue #3427 · letsencrypt/boulder · GitHub

You should submit a fresh newOrder request for the same identifiers.

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