SSL/TLS cert could not be issued

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1

My domain is: wbv-ar.de

I ran this command: letsdebug
It produced this output: all ok

I ran this command: dnschecker
It produced this output: seems fine to me

My web server is (include version): Ubuntu 24.04

The operating system my web server runs on is (include version): Plesk

My hosting provider, if anwendbar, is: strato.de

I can login to a root shell on my machine (yes or no, or I don't know): idk

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): Plesk newest

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): ?

2

Details:

Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz/2417303487/524804357867
Details:
Type: urn:ietf:params:acme:error:dns
Status: 400
Detail: no valid A records found for mail.wbv-ar.de; no valid AAAA records found for mail.wbv-ar.de

3

i think i get it: do i have to create the subdomains on my own and edit dns for each subdomain?

4

Let's Debug agrees: Let's Debug

Are you sure you need that subdomain? If this is an included service I imagine it would've been configured automatically.

3 Likes
5

I thought so too, but like you postet dnschecker said webmail and mail subdomain has no a and aaaa records ...

6

Why do you need to get your own certificates? The hosting packages at Strato all include them. Maybe you should just ask them how to enable those?

4 Likes