SSL Renewal Issue

Help
1

My domain is: www.srtechnologies.tech (35.213.168.41)

srtechnologies.tech invalid SSL
srtechnologies.tech invalid SSL2104×570 34.1 KB

I ran this command: "GET"

It produced this output: Firstly, Error installing Certificate, then too many attempts

My web server is (include version): NGNIX

The operating system my web server runs on is (include version): Ferdora

My hosting provider, if applicable, is: Siteground

I can login to a root shell on my machine (yes or no, or I don't know): Yes

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): Sitegrounds version of CPanel

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): not using
Loggins here from crt.sh : crt.sh srtechnologies.tech
A few weeks back there was an issue with a change of IP address, I updated the IP for the www.srtechnologies.tech, and everything was working great, now this? Can someone please help?, Thanks

2

Hi @maximomass

please answer correct. That's a check, not the command you have used to create the certificate.

And if you don't use Certbot, you have to share all relevant informations of your client.

3

Thanks for the reply. I've attached an image for

SSL Get
SSL Get1526×380 22.3 KB
your viewing.

4

Please read "Mind the following" and do it.

Looks like "Install" of that curious client means "create a new certificate" - without "tell your webserver to use it".

Or ask the author of that tool or your hoster.

5

Doing that procedure takes me to HTTPS enforce where I can't do anything because I don't have any certs installed. I've already contacted them and they didn't want to escalate the issue or provide any logs in which it's not working. Thanks again

SSL Enforce
SSL Enforce1508×470 28.4 KB

6

You have root access and you have an own nginx.

Why do you think such a tool of your hoster manages your nginx, if you have root access?

Root access means: Use the documentation and do these things manual.

Or switch to a shared hosting.

PS:

Read some required basics:

Then select a client

and create and install your own certificate.

Root access -> the tools of your hoster may be the wrong way.

7

It seems like your discussion with @JuergenAuer relates to uncertainty about which steps Siteground's version of cPanel does or doesn't do for you. If you're not sure about this, I would suggest asking Siteground's support or perhaps asking on the cPanel forum in order to clarify what this software is expecting you to do. (Many cPanel instances do perform all of the HTTPS setup steps for you, so it's not impossible that this could be fully automated just using cPanel. But if you're not sure, I think your hosting provider's support is a more practical place to go for a reliable answer.)

8

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.