Ssl issue in my wildcard virtual subdomain

Hey i bought vps hosting couple of days ago. And my developer tried to install ssl in my server. However, ssl couldnot be implemented in wildcard virtual subdomain.
My domain is:

https://betaschooling.com/ (ssl working)
https://app.betaschooling.com/ (ssl working)
https://gyanpunja.app.betaschooling.com/ (ssl not working).

My web server is (include version): VPS SSD
The operating system my web server runs on is (include version): Ubuntu 20.04 (64 Bit)

My hosting provider, if applicable, is: contabo vps hosting

I can login to a root shell on my machine (yes or no, or I don't know):yes

@bhattaraiprabin998 Welcome to the community.

How did you create the certificates you have? I see these:
https://crt.sh/?q=betaschooling.com

Did your hosting service create them? Or, did you use one of their admin panels? Or maybe something like Certbot? If Certbot, would you show the command you used?

I also noticed your
http://gyanpunja.app.betaschooling.com
redirects to:
https://app.betaschooling.com
(note http to https and different domain name)

That may not be related to the problem issuing a cert. It just looks unusual from what you describe.

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Hi mike, actually my developer created the ssl . I think he used certbot as i can see the folder inside the subdomain link.He is able to implement the ssl in main domain and subdomain but couldn’t integrate in virtual wildcard subdomain.

yes , idk whats wrong with it as
http://gyanpunja.app.betaschooling.com
redirects to:
https://app.betaschooling.com

while
https://gyanpunja.app.betaschooling.com go to the domain what we are looking for and it shows insecure ssl.

Can you please help me with this. I can give you credentials or pay you if i have to . My email is bhattaraiprabin998@gmail.com .

I do not know what you mean by that. If Certbot was used please show the command.

Also, what is the need for a wildcard? Will you have a large number of subdomains of app.betaschooling.com?

You should edit your post to remove your email address. Many people here will help you for free - including me. But, we need to know more info.

2 Likes

hi mate, yes we would have large number of subdomain so developer has created wildcard system. So basically ‘betaschooling.com’ is the main domain of vps server . I installed webmin in main domain and it created auto ssl in every virtual server i created through webmin panel.Another main subdomain which i created was ‘app.betaschooling.com’ where the main script goes. We installed our script. Through script developer created wildcard system . So when i create ‘something’ wildcard it will be ‘something.app.betaschoolng.com’ . Problem is ‘something.app.betaschoolng.com’ created through our script doesnot show secured ssl.
I can give you server access if you can help me so i mentioned email as i don’t wanna make credentials online.

I don't see that you are using a wildcard certificate though. Your terminology confused me.

I also do not see that you created a certificate for the gyanpunja.app.betaschooling.com domain name. See:
https://crt.sh/?q=gyanpunja.app.betaschooling.com
and
https://crt.sh/?q=app.betaschooling.com
These are lists of all certificates that have been created but you can see it is missing. That is why your https URL is failing - there is no certificate. You should review the script used to request that.

I am not familiar with webmin and it sounds like you are using a custom script so I am not sure how much more help I can be. Perhaps someone else here can suggest something. Or, ask your hosting provider - their website says they offer full support. Sorry

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