My domain is:IIPD.com
Been trying to get a bead on where our cert is and all roads point to you guys. It seems to be a free cert through you. However I dont know where to access it or how to renew it. Any help you guys could offer would be great.
Hello @obasidan .
You successfully aquired 4 certificates on 4-4-21. Do you know how they were obtained, and by who?
Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
Most people who host with GoDaddy run into issues acquiring Let's Encrypt certificates due to using cPanel and lacking root access to their accounts. It is for these people that I developed CertSage, my own ACME client, which allows easy acquisition of Let's Encrypt certificates despite GoDaddy's difficulties. I'm guessing that you probably do have root access and someone installed an ACME client already (probably certbot). Once we have the information that @Rip has requested, we will know how to proceed.