Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: https://www.elmtreefunding.com/
I ran this command:
It produced this output:
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is: MediaTemple
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): Plesk
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you're using Certbot):
My certificate isn't wokring if you visit https://www.elmtreefunding.com/ but upon inspection, it doesn't expire until June 19, 2023
I did get an email from Let's Encrypt saying I need to renew because it expires on April 20.
So something is not right and the setup within Plesk looks correct.