Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: mrsphysics.co.uk
I ran this command:
|AutoSSL did not renew the certificate for “mrsphysics.co.uk”. You must take action to keep this site secure.
The “LetsEncrypt” AutoSSL provider could not renew the SSL certificate without a reduction of coverage because of the following problems:
www.mrsphysics.co.uk (checked on Feb 18, 2023 at 5:52:16 PM UTC)
DNS DCV: No local authority: “www.mrsphysics.co.uk”; HTTP DCV: The system queried for a temporary file at “https://www.mrsphysics.co.uk/.well-known/acme-challenge/3-0PIM-TFE4AUOSNS_C2E07DU0M1OZ1K”, which was redirected from “http://www.mrsphysics.co.uk/.well-known/acme-challenge/3-0PIM-TFE4AUOSNS_C2E07DU0M1OZ1K”. The web server responded with the following error: 404 (Not Found). A DNS (Domain Name System) or web server misconfiguration may exist. The domain “www.mrsphysics.co.uk” resolved to an IP address “220.127.116.11” that does not exist on this server.
webdisk.mrsphysics.co.uk (checked on Feb 18, 2023 at 5:52:16 PM UTC)
cpcontacts.mrsphysics.co.uk (checked on Feb 18, 2023 at 5:52:16 PM UTC)
mrsphysics.co.uk (checked on Feb 18, 2023 at 5:52:16 PM UTC)
DNS DCV: No local authority: “mrsphysics.co.uk”; HTTP DCV: The system queried for a temporary file at “https://mrsphysics.co.uk/.well-known/acme-challenge/YOXXZ-39__4LPB0LKFGNO0F-4AU7W6BB”, which was redirected from “http://mrsphysics.co.uk/.well-known/acme-challenge/YOXXZ-39__4LPB0LKFGNO0F-4AU7W6BB”. The web server responded with the following error: 404 (Not Found). A DNS (Domain Name System) or web server misconfiguration may exist. The domain “mrsphysics.co.uk” resolved to an IP address “18.104.22.168” that does not exist on this server.
webmail.mrsphysics.co.uk (checked on Feb 18, 2023 at 5:52:16 PM UTC)
cpanel.mrsphysics.co.uk (checked on Feb 18, 2023 at 5:52:16 PM UTC)
mail.mrsphysics.co.uk (checked on Feb 18, 2023 at 5:52:16 PM UTC)
cpcalendars.mrsphysics.co.uk (checked on Feb 18, 2023 at 5:52:16 PM UTC)
For the most current status, navigate to the “SSL/TLS Status” interface. You can also exclude domains from future renewal attempts, which would cease future notifications.
The following domains will lose SSL coverage when the certificate expires:
The certificate that is installed on this website contains the following properties:
Expiration: Friday, March 3, 2023 at 2:52:59 PM UTC
Domain Names: cpanel.mrsphysics.co.uk
Subject: commonName webmail.mrsphysics.co.uk
Issuer: countryName US
organizationName Let's Encrypt
To upgrade to an EV or OV certificate, navigate to the “SSL/TLS Wizard” interface.
The system generated this notice on Saturday, February 18, 2023 at 5:52:21 PM UTC.
You can disable the “AutoSSL cannot request a certificate because all of the website’s domains have failed DCV (Domain Control Validation).” type of notification through the cPanel interface: https://quasar.servers.prgn.misp.co.uk:2083/?goto_app=ContactInfo_Change
Do not reply to this automated message.||
It produced this output:
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know):
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you're using Certbot):
Can anyone translate this into a language that someone with no web knowledge can understand. Is this becuase I migrated my site from cPanel Business to cPanel Deluxe with tsohost?