Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: mrsphysics.co.uk
I ran this command:
|AutoSSL did not renew the certificate for βmrsphysics.co.ukβ. You must take action to keep this site secure.
The βLetsEncryptβ AutoSSL provider could not renew the SSL certificate without a reduction of coverage because of the following problems:
www.mrsphysics.co.uk (checked on Feb 18, 2023 at 5:52:16 PM UTC)
DNS DCV: No local authority: βwww.mrsphysics.co.ukβ; HTTP DCV: The system queried for a temporary file at βhttps://www.mrsphysics.co.uk/.well-known/acme-challenge/3-0PIM-TFE4AUOSNS_C2E07DU0M1OZ1Kβ, which was redirected from βhttp://www.mrsphysics.co.uk/.well-known/acme-challenge/3-0PIM-TFE4AUOSNS_C2E07DU0M1OZ1Kβ. The web server responded with the following error: 404 (Not Found). A DNS (Domain Name System) or web server misconfiguration may exist. The domain βwww.mrsphysics.co.ukβ resolved to an IP address β92.205.13.44β that does not exist on this server.
webdisk.mrsphysics.co.uk (checked on Feb 18, 2023 at 5:52:16 PM UTC)
DNS DCV: No local authority: βwebdisk.mrsphysics.co.ukβ; HTTP DCV: βwebdisk.mrsphysics.co.ukβ does not resolve to any IP addresses on the internet.
cpcontacts.mrsphysics.co.uk (checked on Feb 18, 2023 at 5:52:16 PM UTC)
DNS DCV: No local authority: βcpcontacts.mrsphysics.co.ukβ; HTTP DCV: βcpcontacts.mrsphysics.co.ukβ does not resolve to any IP addresses on the internet.
mrsphysics.co.uk (checked on Feb 18, 2023 at 5:52:16 PM UTC)
DNS DCV: No local authority: βmrsphysics.co.ukβ; HTTP DCV: The system queried for a temporary file at βhttps://mrsphysics.co.uk/.well-known/acme-challenge/YOXXZ-39__4LPB0LKFGNO0F-4AU7W6BBβ, which was redirected from βhttp://mrsphysics.co.uk/.well-known/acme-challenge/YOXXZ-39__4LPB0LKFGNO0F-4AU7W6BBβ. The web server responded with the following error: 404 (Not Found). A DNS (Domain Name System) or web server misconfiguration may exist. The domain βmrsphysics.co.ukβ resolved to an IP address β92.205.13.44β that does not exist on this server.
webmail.mrsphysics.co.uk (checked on Feb 18, 2023 at 5:52:16 PM UTC)
DNS DCV: No local authority: βwebmail.mrsphysics.co.ukβ; HTTP DCV: βwebmail.mrsphysics.co.ukβ does not resolve to any IP addresses on the internet.
cpanel.mrsphysics.co.uk (checked on Feb 18, 2023 at 5:52:16 PM UTC)
DNS DCV: No local authority: βcpanel.mrsphysics.co.ukβ; HTTP DCV: βcpanel.mrsphysics.co.ukβ does not resolve to any IP addresses on the internet.
mail.mrsphysics.co.uk (checked on Feb 18, 2023 at 5:52:16 PM UTC)
DNS DCV: No local authority: βmail.mrsphysics.co.ukβ; HTTP DCV: βmail.mrsphysics.co.ukβ does not resolve to any IP addresses on the internet.
cpcalendars.mrsphysics.co.uk (checked on Feb 18, 2023 at 5:52:16 PM UTC)
DNS DCV: No local authority: βcpcalendars.mrsphysics.co.ukβ; HTTP DCV: βcpcalendars.mrsphysics.co.ukβ does not resolve to any IP addresses on the internet.
For the most current status, navigate to the βSSL/TLS Statusβ interface. You can also exclude domains from future renewal attempts, which would cease future notifications.
The following domains will lose SSL coverage when the certificate expires:
- cpanel.mrsphysics.co.uk
- cpcalendars.mrsphysics.co.uk
- cpcontacts.mrsphysics.co.uk
- mail.mrsphysics.co.uk
- mrsphysics.co.uk
- webdisk.mrsphysics.co.uk
- webmail.mrsphysics.co.uk
- www.mrsphysics.co.uk
The certificate that is installed on this website contains the following properties:
Expiration: Friday, March 3, 2023 at 2:52:59 PM UTC
Domain Names: cpanel.mrsphysics.co.uk
cpcalendars.mrsphysics.co.uk
cpcontacts.mrsphysics.co.uk
mail.mrsphysics.co.uk
mrsphysics.co.uk
webdisk.mrsphysics.co.uk
webmail.mrsphysics.co.uk
www.mrsphysics.co.uk
Subject: commonName webmail.mrsphysics.co.uk
Issuer: countryName US
organizationName Let's Encrypt
commonName R3
To upgrade to an EV or OV certificate, navigate to the βSSL/TLS Wizardβ interface.
The system generated this notice on Saturday, February 18, 2023 at 5:52:21 PM UTC.
You can disable the βAutoSSL cannot request a certificate because all of the websiteβs domains have failed DCV (Domain Control Validation).β type of notification through the cPanel interface: https://quasar.servers.prgn.misp.co.uk:2083/?goto_app=ContactInfo_Change
Do not reply to this automated message.||
It produced this output:
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
tsohosting
I can login to a root shell on my machine (yes or no, or I don't know):
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot):
Can anyone translate this into a language that someone with no web knowledge can understand. Is this becuase I migrated my site from cPanel Business to cPanel Deluxe with tsohost?