SSL Causing Problems

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: www.backwardsla.com

I ran this command: I followed this video https://www.youtube.com/watch?time_continue=263&v=2EjUauV5204&feature=emb_logo which linked to this article https://code.tutsplus.com/tutorials/using-lets-encrypt-ssl-with-your-wordpress-project--cms-22303 & I followed the steps.

It produced this output: IDK

My web server is (include version): IDK

The operating system my web server runs on is (include version): IDK

My hosting provider, if applicable, is: Digital Ocean

I can login to a root shell on my machine (yes or no, or I don’t know): Yes.

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):

Huge caution signs show up when I try & go to the site.

What’s registered

My thought was to uninstall & reinstall, what do you guys think?

A picture paints a thousand words… but there is no picture (showing the problem).
Words count as words, but there are no words used to describe… (the actual problem).
Other than:

So I am left to guess.

I think you may be using WWW and your cert doesn’t cover the WWW name.

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Hey! Thanks for reaching out.

Yes, how do I add WWW. to the name from terminal commands?

https://www.backwardsla.com/wp-content/uploads/2020/04/Screen-Shot-2020-04-12-at-1.40.59-PM.png

https://www.backwardsla.com/wp-content/uploads/2020/04/Screen-Shot-2020-04-12-at-2.44.16-PM.png

https://www.backwardsla.com/wp-content/uploads/2020/04/Screen-Shot-2020-04-12-at-2.47.54-PM.png

How do I either uninstall or amend for WWW.? Thank you so much rg305.

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I don’t have the time to go through the video, but I would guess that wherever you used the single domain (“backwardsla.com”), you would use both names (“backwardsla.com” and “www.backwardsla.com”).

This should be able to be done right over the existing one (not 100% certain - again, I haven’t watched the video)

So it won’t really let me back to that step, it says it’s already set up. Is there a way to delete the instal & restart?

The video references this article. https://code.tutsplus.com/tutorials/using-lets-encrypt-ssl-with-your-wordpress-project--cms-22303

You’re going to make me have to read…
What was the command you ran?

It looks like:
./letsencrypt-auto --apache -d fever.lookahead.io
That example needs to be augmented to cover your case:
./letsencrypt-auto --apache -d backwardsla.com -d www.backwardsla.com

Now I have some Archaeological “work” to get back to.

Oh yes, and Happy Easter!

You are my hero! Thank you so much. Go get them runes!

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