Site not opening on opera browser


#1

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: https://abollyhost.com

I ran this command: i just detected that the site isn’t loading on opera mini browser both mobile and pc version

It produced this output: Unable to complete secure transaction

You tried to access the address https://abollyhost.com/ , which is currently unavailable. Please make sure that the web address (URL) is correctly spelled and punctuated, then try reloading the page.

Secure connection: fatal error (40) from server.
https://abollyhost.com/
Failed to connect to server. The reason may be that the encryption methods supported by the server are not enabled in the security preferences.
Please note that some encryption methods are no longer supported, and that access will not be possible until the website has been upgraded to use strong encryption.
Make sure your internet connection is active and check whether other applications that rely on the same connection are working.

My web server is (include version): Apache & nginx with cpanel

The operating system my web server runs on is (include version): linux

My hosting provider, if applicable, is: https://brixly.uk

I can login to a root shell on my machine ( I don’t know): I don’t know

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): yes


#2

Hi,

What’s your operation system version? And your operation browser version?

Take a look at this test result please:https://www.ssllabs.com/ssltest/analyze.html?d=abollyhost.com

As your hosting provider use a modern version of cPanel and does not modify the default protocol & key exchange… lots of old browsers (or browser that does not support the key exchange would not be able to connect to your site.)

We can’t help you with this matter because the key exchange & protocol enabled on the hosting server is entirely depending on the hosting provider.

Please contact your hosting provider directly for more help… (or switch to vps or dedicated server since those would grant you full cobtrol with protocols and key exchanges.)

Thank you


#3

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