Hi my site can not open , can you help me? Thanks

#1

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: www.clothestar.com

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know):

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):

#2

Hi @Leo1rich

you have some older certificates ( https://check-your-website.server-daten.de/?q=clothestar.com ):

CRT-Id Issuer not before not after Domain names LE-Duplicate next LE
1048649273 CN=Let’s Encrypt Authority X3, O=Let’s Encrypt, C=US 2018-12-22 03:01:25 2019-03-22 03:01:25 clothestar.com, www.clothestar.com
2 entries
1023325638 CN=Let’s Encrypt Authority X3, O=Let’s Encrypt, C=US 2018-12-12 05:38:31 2019-03-12 05:38:31 clothestar.com, www.clothestar.com
2 entries
1021261319 CN=Let’s Encrypt Authority X3, O=Let’s Encrypt, C=US 2018-12-11 11:59:45 2019-03-11 11:59:45 clothestar.com, www.clothestar.com
2 entries
1020284117 CN=Let’s Encrypt Authority X3, O=Let’s Encrypt, C=US 2018-12-11 04:52:00 2019-03-11 04:52:00 clothestar.com, www.clothestar.com
2 entries
1020206363 CN=Let’s Encrypt Authority X3, O=Let’s Encrypt, C=US 2018-12-11 04:08:54 2019-03-11 04:08:54 clothestar.com, www.clothestar.com
2 entries

You use one, that’s 56 days expired:

CN=clothestar.com
	22.12.2018
	22.03.2019
56 days expired	
clothestar.com, www.clothestar.com - 2 entries

How did you create these certificates?

#3

Hi

How can I do it?

Thanks for helping.

#4

Hi

How can I reconnect my site?

Thanks

#5

It’s impossible to find answers if you don’t know how your system works.

The answers of the template are required.

#6

https://clothestar.com/wp-admin/edit.php?post_type=product

Thanks you

#7

Hi

Now is working

Is will block my site again?

Thanks

#8

Hi
How I can extend certificates?

Thanks

#9

It’s impossible to answer if your configuration is unknown.

Certificates are immutable if they are created. So you create always a new certificate - perhaps with another set of domain names.

PS:

Your https version doesn’t work. The certificate ( https://check-your-website.server-daten.de/?q=clothestar.com )

CN=clothestar.com
	22.12.2018
	22.03.2019
60 days expired	
clothestar.com, www.clothestar.com - 2 entries

is expired, there is no newer certificate. You redirect http -> https, but https has a timeout. So your site is invisible.

#10

Hi

How do my site is visible?

So sorry about that I don’t know about that because I’m buy this site from flippa.com,

Can you help me?

Thanks