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My domain is: cleani.biz
I ran this command: I manage a wordpress site where SSL certificate was installed by using Let's Encrypt plugin + manually activating certificate on hosting site. However, there was apparently some misconfigation bc plugin was never activated. Since the certificate was about to expire on 12th July I decided to issue a new one and make an installation properly. But after I did that it still shows the old certificate in a browser.
I have clear cache, tried incognito, different device, got my hosting delete old certificate (you can't do it manually, only add new) but even crt.sh doesn't show new certificate. I am not sure how to fix that.
It produced this output: new certificate is not recognized
My web server is (include version): Apache, not sure about version
The operating system my web server runs on is (include version): N\A
My hosting provider, if applicable, is: Cafe24
I can login to a root shell on my machine (yes or no, or I don't know): no
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): no, only FTP availible
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): not using
Hi @xeene14, and welcome to the LE community forum
It seems that the WP plugin wasn't able to renew the cert.
And since the cert is already expired...
I would suggest that you try removing SSL from the site altogether and then put it back.
Doing so may trigger it to obtain, and use, a new cert.
If that fails, and since you don't have root access, I would suggest speaking with your HSP about this problem; As they seem to control most of the pieces involved in this puzzle.
Hi, @rg305
I did exactly that. I asked my provider to remove old certs, which they did, reinstall the plugin, got new cert and put it manually into my account. However, the site still shows an old cert plus crt.sh doesn't show that I have a new one too. I am not sure, what I need to ask from my provider since the expired cert was installed manually and plugin was reinstalled after that. Could you guide me a little, please?
The cite also uses cashing plugin, any chance it might be involved?
When I tried to upload file, it doesn't appear in the folder. I hope just posting what's inside is ok.
Also, the file was provided by Really Simple SSL plugin not my hosting.
But I just got it new from the plugin, how is it possible?
Also, in that case, how can I renew it or got new? I don't see anything regading renewal on plugin.
I am sorry if my questions are lame but i am not exactly familiart with the topic.
Hi, your web server is running Nginx, not Apache and the best thing to do is look at the configuration files for your website to determine which certificate file it's pointing to.
If you're not familiar with the administration of nginx I would recommend contacting a local web development company or a freelance web administrator who can help you.
hi, it's ngnix in front of apache as was said below. I don't have root acces, so want to know what to ask to my HSP so they can look it up and fix possibly.
they likely try to sell you a setigo certificate to you or upgrade your plan. what plan to you run on cafe24?
cafe24์์ ์ด๋ค ์ฌํ์ ์ฌ์ฉํ๊ณ ๊ณ์ ๊ฐ์? ๋งค๋์ง๋ ์๋ํ๋ ์ค ์ํ์์๋ ๋ฌด๋ฃ SSL ์ฌ๊ณตํ๋ค๊ณ ํ์ ๋์ด์์ผ๋ ์๋ง ๊ทธ์ชฝ ํ๋ ค๊ณ ํ์ง ์์๊น ์ถ์๋ฐ
I use 10G ๊ด์์ฐํ ๋ฐ FullSSD Plus ํผ์คํธํด๋์ค and unfortunately can't change it yet.
It doesn't come with SSL in it, I think, so that's why I was using let's encrypt.
๊ทธ๋ผ ์๋ง ๋ฐ์์ ์ธ์ฆ์๋ฅผ ๊ฐ์ ธ์์ผ ํ๋๊น ์๋์ฐ์์ ์ฒ๋ฆฌํด์ผ ํ๋๋ฐ ํ์ผ ์๋์ผ๋ก ์ฌ๋ฆฌ๋๊ฑด ๊ท์ฐฎ์ ์์ ์ด๋ผ ํ๋ฒ ๊ทธ WP ํ๋ฌ๊ทธ์ธ ๋ค์ ๋๋ ค์ ์ธ์ฆ์ ์์ฑ์ ๊ฐ๋ฅํ์ง ํ์ธํ๊ณ ์ถ์๋ฐ ๊ฐ๋ฅํ ๊น์?, ๊ทธ๋ ๊ฒ ์์ฑ๋๋ค๋ฉด Manual SSL installation ๋งค๋ด์์ ํ์ผ๋ค ๋ฐ์์ cafe24 ํจ๋์๋ค ์ฌ๋ฆฌ๋ฉด ๋๋๊ฑด๋ฐ
then you'd have to import it by web panel, while it's considered hearsay in here, I think web or windows based client: but before this could you try reorder certificate by that plugin?
I did exactly that last time: created new cert with plugin, installed in cafe24 web panel (and asked to delete the old ones) but it didn't work and still shows the same old cert. Even the file itself as I posted it a few hours ago.
This is the new cert (issued just now):
Basically it feels like installation is incomplete, bc it never said anything about the old certificate. When I started to renew processs I looked up if plugin says anything but it was in the same state as now.
