Security Certificate

I am absolutely new to this process and looking for guidance! I work for a small non-profit and operate our website through WordPress. We would like to make our website secure. I've been reading about the process but honestly don't know the first thing about it or next steps. I understand that I need to obtain a security certificate. Is that my first step? Then what? Can anyone offer guidance?

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What have you read already? Did you read the Getting Started documentation page? If so, what was unclear about that page? It should have gotten you to the next step.

Also, you should have been presented with a questionnaire when you opened this thread in the "Help" section of the Community. Please fill in as many answers as you can. If you don't know, that's OK, but please tell us at the question:


Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know):

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

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Welcome to the Let's Encrypt Community, Mia :slightly_smiling_face:

It's alright to be new to this. We all were once. As Osiris already mentioned, it helps us greatly in giving you specific support if we know certain details about your domain name, website, and software. If you let us know your domain name, we can usually figure out many of the other things we need. We will caution you where there may be any privacy or security concerns should they arise, so no need to worry there.

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My domain is: Wordpress?

I ran this command: ?

It produced this output: ?

My web server is (include version): ?

The operating system my web server runs on is (include version): ?

My hosting provider, if applicable, is: ?

I can login to a root shell on my machine (yes or no, or I don't know): I don't know

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): ?

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Please also read the first part of my post, about the "Getting Started".

You probably should also be able to answer more questions. For example, with "hosting provider" it's meant the company you're paying for your website. And with "My domain" we mean the internet domain name people/customers/users type into their browser to get to your website.

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The hosting provider, I believe, is WordPress.

My Domain is Progressive Workshop of Armstrong County, Inc.

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Attention All Helpers

domain:

webserver/OS:
Apache/2.2.15 (CentOS)

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That website is hosted on AWS. It's hosted by Radiance according to the image and link at the bottom right of the site.

@miamcmillen I'm assuming you're not paying Wordpress any money for your site. I'm assuming your organisation is paying this company called Radiance.

Their site doesn't offer much information, but they seem to be offering Wordpress hosting. You should ask Radiance how to install a Let's Encrypt certificate on your site on their webhosting.

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