Whenever I try to renew my LE certificate through the AWS Lightsail Console, I am being told that it's active and not due for renewal (I renewed it prior to expiry already). However, I still cannot access the site, getting this msg:
sapsonic.com normally uses encryption to protect your information. When Google Chrome tried to connect to sapsonic.com this time, the website sent back unusual and incorrect credentials. This may happen when an attacker is trying to pretend to be sapsonic.com, or a Wi-Fi sign-in screen has interrupted the connection. Your information is still secure because Google Chrome stopped the connection before any data was exchanged.
You cannot visit sapsonic.com at the moment because the website sent scrambled credentials that Google Chrome cannot process.
Whynopadlock result (https://www.whynopadlock.com/results/bf0cad22-3d81-4c2d-95fd-70129bb344ca) shows this warning:
You have an invalid or missing intermediate (bundle) certificate. This may not break your padlock on all browsers, but will on others. Please contact your SSL Vendor for assistance with this error.
Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: sapsonic.com
I ran this command:
bitnami@ip-XXX-XX-X-X:~ DOMAIN=sapsonic.com bitnami@ip-XXX-XX-X-X:~ WILDCARD=*.DOMAIN bitnami@ip-XXX-XX-X-X:~ echo $DOMAIN && echo WILDCARD sapsonic.com *.sapsonic.com bitnami@ip-XXX-XX-X-X:~ sudo certbot -d $DOMAIN -d $WILDCARD --manual --preferred-challenges dns certonly
It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Plugins selected: Authenticator manual, Installer None
Starting new HTTPS connection (1): acme-v02.api.letsencrypt.org
Cert not yet due for renewal
You have an existing certificate that has exactly the same domains or certificate name you requested and isn't close to expiry.
What would you like to do?
1: Keep the existing certificate for now
2: Renew & replace the cert (limit ~5 per 7 days)
My web server is (include version): Ubuntu 16.04.5 LTS (GNU/Linux 4.4.0-1109-aws x86_64)
The operating system my web server runs on is (include version): Ubuntu 16.04.5 LTS (GNU/Linux 4.4.0-1109-aws x86_64)
My hosting provider, if applicable, is: AWS Lightsail
I can login to a root shell on my machine (yes or no, or I don't know): I don't know, but I am a root user on AWS Lightsail.
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): Not sure if this is what you mean, but on my Control Panel (that I launched from AWS Lightsail), it says this: Bitnami WordPress 5.0.3-2
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you're using Certbot): certbot 0.31.0